Reference

Open untung99 with clear Terms & Conditions

untung99 Terms & Conditions set out how you create an account, access the lobby, use DANA, OVO, GoPay or QRIS, and request help when a policy question affects…

Account stepsWallet conditionsLocal-law access
untung99 Open untung99 with clear Terms & Conditions
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Browse support paths for policy questions

A clear support route helps you resolve a Terms & Conditions question before it affects your account.

Account access Use the account help path when phone verification, login details or an eligibility clause…
Wallet status For DANA, OVO, GoPay or QRIS questions, send the payment receipt and visible status…
Policy request Ask support to clarify a clause, explain a policy change or record a request…
ACCOUNT RECORDS

Switch through privacy and security clauses

Terms & Conditions work alongside the account controls that protect your records and requests.

Account details

We use the details you submit during account creation and phone verification to connect the account with its access record.

Cookie use

Cookies can keep the signed-in path consistent between your phone and the lobby.

Security checks

We may ask for account or transaction details before changing access or discussing a wallet status.

Record retention

Account, payment and support records may be retained for the periods described in our policy wording.

Correction requests

If your account details are incorrect, contact support through the account help path and state the exact change requested.

Policy contact

For a clause, data handling or access request, use the support route linked to your account.

Browse answers before accepting our Terms

These answers focus on the Terms & Conditions questions you are most likely to ask before opening an account or using a wallet route. We keep each response tied to an account step, a local payment name or a clear contact path. Where local law permits, the current wording on the site controls access and account decisions.

Open the Terms & Conditions page from the policy link before creating an account. Read the sections on access, phone verification, wallet use, data handling and policy changes, then contact support if a clause is unclear.

Yes. The payment clauses cover DANA and QRIS alongside OVO, GoPay, bank transfer and virtual account routes. Check the displayed instructions and account conditions before sending a payment or asking about its status.

Phone verification connects your submitted account details with the access step and helps us protect account requests. If verification does not complete, use the account help path instead of creating a second account.

Policy wording can be updated when account, payment or legal requirements change. We direct you to the current page, so check the latest version before continuing an account step or using a wallet route.

Use the support path connected to your account, name the record that needs correction and provide the requested replacement. We may verify your account before changing details covered by the Terms & Conditions.

The policy explains cookies used to keep the signed-in device path consistent and support account navigation. You can also manage cookies through your browser, although changing settings may affect the account access path.

Access depends on local law and the eligibility wording shown on the site. If your account step is blocked, contact support with your location context and the exact message displayed before trying another payment route.